Get In Touch
We’re a small team.
Real people answer.
Questions about your order, our farms, sourcing, or shipping — we read every message and respond within one business day. No bots, no runaround.
Common Questions
Not sure where
to start?
Here is what our team hears most. Click any topic and the form above will be pre-filled with the right subject.
Tracking questions, delivery delays, or packages that haven’t arrived. Include your order number and we’ll look into it immediately.
Something arrived not as expected? We stand behind everything we ship. Contact us within 24 hours with your order number and a photo.
Questions about sourcing, how our animals are raised, what’s in a specific cut, or how to cook it. We love these questions.
Restaurants, retailers, and corporate gifting inquiries. Let us know the volume and we’ll put together something that works.
Other Ways to Reach Us
Direct lines,
direct answers.
Email Us Directly
connect@acreandstock.com
For anything time-sensitive — delivery issues, quality concerns, or order changes — email is the fastest path to our team.
Send an email →Order Issues
Contact within 24 hours.
If something arrived damaged or not as expected, reach out within 24 hours of delivery. Include your order number and a photo if you can — we’ll make it right.
Farm Partnerships
Work with us.
We’re always open to conversations with farms that raise animals the right way. Select Farm Partnership in the form and tell us about your operation.
Learn about partnerships →Our Commitment
We stand behind
every order.
If there is any issue with your delivery or product condition, contact us within 24 hours of receiving your order. Our team will work with you promptly to make it right — no runaround, no delays.
Response within 1 business day · Dallas, Texas